Because your satisfaction is important to us we want you to know what you can expect should you need to make a warranty claim.
Please take a moment to learn about your warranty and it's procedures.
Your warranty is a parts replacement only warranty. Should a covered part fail during your warranty period the manufacture will send you a replacement for that part.
You are responsible for installing the part. (see exception immediately below)  
You can ship your item back to the manufacture for free warranty repairs during the warranty period. You are responsible for shipping costs, both ways.
Your warranty provider is the manufacture of the item you purchased. Each manufacture is an American based company with their main offices and warehouses located in the US.
Warranty and replacement parts are warehoused in the U.S.A. and generally in good supply. Performance parts for gas scooters may effect your warranty. Performance parts for gas scooters can be found by clicking here.
All replacement parts are shipped ground whether by US mail or private carrier. Warranty parts will not be shipped, overnight, 2 day or air.
Is there a warranty for shipping damage? The manufactures have agreed to provide you with a replacement part for the part that has been damaged in the transit process. This is a free service from the manufacture to help expedite resolution of damage related to the transit process. You are responsible for installing the part. More ship damage information is here.
Items not covered include, but are not limited to, tires and tubes, kick stands and fuses (unless defective out of the box), Failure of parts caused by abuse, neglect, accidents or lack of maintenance are not covered under your warranty.
Neither the manufacture or BestScooterBuys.com will send you a new scooter because of a part failure. 
Neither the manufacture or BestScooterBuys.com will pay you or a third party for replacement parts installation.